Benefits For You

Customer benefits you will experience when doing business with Chuck's Garage Lansing.

1. All Work Guaranteed

No hassle, no quibble warranty. If it's not right, we will fix it. Problems happen so rarely that we usually go overboard in making up for your inconvenience. Some people are actually happy something went wrong! We aim for 100% satisfaction. More details about our auto repair guarantee.

 2. Accurate Diagnosis

You expect quality workmanship. This means getting the work done correctly with no bothersome comebacks. Our commitment to excellence in service quality is second to none. We employ ASE Certified Technicians - the top people in the industry, we use the very best equipment, and we install the highest quality parts in your vehicle.

3. Extended Warranties Accepted

We accept most extended warranties including FACTORY EXTENDED WARRANTIES. The following is a partial list of extended warranties we accept:

-GM Protection Plan
-Ford
-Chrysler
-Many others - Please bring your paper work

4. Transportation Help

Our fast and free local shuttle service or free vehicle pick up and delivery makes having your vehicle serviced much more convenient. We make car care convenient for you.

5. Towing Service Available

We recommend these towing companies:

-Pj’s 25 hour Towing 517-886-4000
-Northside Towing 517-487-5921

6. ASE Certified Technicians

Finding a certified auto technician in Lansing MI need not be a matter of chance. Much of the guesswork has been eliminated, thanks to national program conducted by the non-profit National Institute for Automotive Service Excellence (ASE).

The ASE is a non-profit organization dedicated to improving the quality of automotive service and repair. ASE's main function is to test and certify technicians and auto industry specialists.

ASE tests and certifies automotive professionals in all major technical areas of repair and service. With nearly 400,000 currently certified automotive professionals, the ASE program is national in scope and has industry-wide acceptance and recognition. ASE-certified professionals can be found at every type of repair facility, from new car dealerships, service stations, and franchises to parts stores, independent garages, and even municipal fleets.

The certification process includes a series of tests, conducted twice a year at various locations across the country, which measure a technicians' knowledge and skills necessary for competent job performance. There are two certification levels, 'ASE-Certified' and 'ASE-Certified Master', which are awarded based on the type and number of tests passed.

More ASE Certification information on the ASE website.

Overall Rating / 444 Total 1st-Party Reviews

4.9 Out of
5 Stars

Chuck's Garage Lansing

4.5 out of 5 stars
William T - January 14, 2020

Very well, felt like y’all cared and my car was fixed I believe you went above and beyond what was needed

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5.0 out of 5 stars
Andrea H - January 14, 2020

Went well. Rose kept me informed every step of the way. Called with main problem and other things to consider fixing now or at a later date. Everyone was very friendly.

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5.0 out of 5 stars
Rod & Luanne B - January 9, 2020

I have always been happy with my experiences at Chuck’s Garage. Everyone is friendly and professional. They are very knowledgeable about maintenance and repair, and I appreciate the way they explain things to me. The employees are also kind and caring. All those attributes are very important to me. I’m glad to have a local auto repair shop that I trust! Thank you to all at Chuck’s Garage!

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5.0 out of 5 stars
Philip M - January 8, 2020

Hi Dave, I love your attention to Customer Service. I have always been pleased with your attention and emphasis on Quality Service. I especially appreciated your taking the time at Check Out to chat with me about what is going on with my vehicles. Keep up your efforts,. It is appreciated. Thank you! Phil

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4.0 out of 5 stars
Dale H - January 7, 2020

Communication was excellent!!

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