Benefits For You

Customer benefits you will experience when doing business with Chuck's Garage Lansing.

1. All Work Guaranteed

No hassle, no quibble warranty. If it's not right, we will fix it. Problems happen so rarely that we usually go overboard in making up for your inconvenience. Some people are actually happy something went wrong! We aim for 100% satisfaction. More details about our auto repair guarantee.

 2. Accurate Diagnosis

You expect quality workmanship. This means getting the work done correctly with no bothersome comebacks. Our commitment to excellence in service quality is second to none. We employ ASE Certified Technicians - the top people in the industry, we use the very best equipment, and we install the highest quality parts in your vehicle.

3. Extended Warranties Accepted

We accept most extended warranties including FACTORY EXTENDED WARRANTIES. The following is a partial list of extended warranties we accept:

-GM Protection Plan
-Ford
-Chrysler
-Many others - Please bring your paper work

4. Transportation Help

Our fast and free local shuttle service or free vehicle pick up and delivery makes having your vehicle serviced much more convenient. We make car care convenient for you.

5. Towing Service Available

We recommend these towing companies:

-Pj’s 25 hour Towing 517-886-4000
-Northside Towing 517-487-5921

6. ASE Certified Technicians

Finding a certified auto technician in Lansing MI need not be a matter of chance. Much of the guesswork has been eliminated, thanks to national program conducted by the non-profit National Institute for Automotive Service Excellence (ASE).

The ASE is a non-profit organization dedicated to improving the quality of automotive service and repair. ASE's main function is to test and certify technicians and auto industry specialists.

ASE tests and certifies automotive professionals in all major technical areas of repair and service. With nearly 400,000 currently certified automotive professionals, the ASE program is national in scope and has industry-wide acceptance and recognition. ASE-certified professionals can be found at every type of repair facility, from new car dealerships, service stations, and franchises to parts stores, independent garages, and even municipal fleets.

The certification process includes a series of tests, conducted twice a year at various locations across the country, which measure a technicians' knowledge and skills necessary for competent job performance. There are two certification levels, 'ASE-Certified' and 'ASE-Certified Master', which are awarded based on the type and number of tests passed.

More ASE Certification information on the ASE website.

Overall Rating / 134 Total 1st-Party Reviews

4.9 Out of
5 Stars

Chuck's Garage Lansing

4.5 out of 5 stars
- March 14, 2018

The thing I liked most was the time the technician took to explain what they did to diagnose the problem and what the reccommended course of action would be.

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5.0 out of 5 stars
- March 14, 2018

Confident that they would do the job right. Estimate was prompt, and the job was done on time, even with added scope.

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5.0 out of 5 stars
- March 9, 2018

Chuck's has always done a good job for us. Whether it's minor maintenance work or major engine problems, they perform well at reasonable rates. They usually can get our vehicles in for service working around our schedule.

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5.0 out of 5 stars
- March 9, 2018

I had an excellent experience with you and your staff. I was treated with respect, and your advice was honest. My car was serviced quickly. Rose was very helpful - she explained everything very clearly.

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4.0 out of 5 stars
- March 7, 2018

Great customer service! Receptionist kept in touch with us throughout the entire process. She gave us quotes of everything before any work was done. She was knowledgeable in what services and parts were needed so she sounded intelligent and was helpful over the phone. The work done was done well as far as I can tell. It took a long time, but that was due to it being difficult to find the correct part, not the fault of the shop. I always think car repairs are too expensive, we were lucky to have some extra money. But we also ended up paying less than what we were quoted. Good work, good service. We'll definitely go back!

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5.0 out of 5 stars
- March 6, 2018

I always feel comfortable when I walk in there. I do not feel like I'm being taken advantage of.

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5.0 out of 5 stars
- March 1, 2018

I trust chucks garage to maintain all my cars and they did not disappoint me. Thank you for your service.

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Our service specialist will reply as soon as possible (usually within one business day). If you require a faster reply please phone us at (517) 267-9900

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